RESPONSIBLE GAMING

Responsible Gaming is our priority at to999

to999 is always by your side for a safe and enjoyable gaming experience. Set limits, stay aware, and play responsibly.

For 21+ only
Our Commitment

Let gaming be a source of fun, not stress

to999 believes that online gaming is an entertainment activity — it should never become a path to financial hardship. We encourage every player in Bangladesh to play consciously and responsibly. Responsible gaming means playing while keeping your budget, time, and emotions in check.

On our platform, you can decide for yourself how much time and money you spend. By using to999's responsible gaming tools, you can always keep gaming within the bounds of entertainment.

Remember: Always consider your financial situation before making gaming decisions. Never place more bets in the hope of recovering money you have already lost.

We place the highest importance on every player's safety


Set Time Limits

Control Deposit Limits

Self-Exclusion Option

24/7 Bengali Support

Protection Tools

Ways to stay in control

to999 lets you shape your gaming experience your own way. Use the tools below to always stay within the boundaries of responsible gaming.

Set Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it will remain in effect, and changing it will require some time, so that decisions are not made in the heat of the moment. This is the most effective way to manage your budget.

Time Limits and Session Control

Set a session time limit to avoid playing for long stretches at a time. The platform will alert you when a set time has been reached. Take breaks, rest, and make decisions with a clear head.

Self-Exclusion Feature

If you feel you need a break from gaming for a while, you can self-exclude for a set period. During this time your account will be temporarily closed. Simply contact the support team to activate this.

Loss Limit Setting

Set a loss limit so you stop playing after losing a certain amount. This will protect you from significant financial loss and help keep gaming within the bounds of entertainment.

24/7 Bengali Support

For any issue, our live chat support team is always ready to help you. Speak in Bengali, tell us your problem, and get the right assistance. Feel free to reach out with any gaming-related concern.

Account Activity Review

You can view your gaming history, deposit amounts, and time spent in detail at any time. Review your own activity regularly and adjust your limits as needed.

Age Policy

21+ Age Required

to999 strictly prohibits gaming by anyone under the age of 21. An age verification process is followed during account registration and supporting documents may be requested if necessary.

Our request to parents — keep the minors in your family away from this platform. Use passwords on devices and consider using parental control software.

  • Age verification is mandatory when creating an account
  • Identity documents may be requested in suspicious cases
  • A minor's account is closed immediately
  • Special support facility available for parents
21+

For those aged 21 and above only

Online gaming is entertainment — do not treat it as a source of income. Always play within your means.
Awareness

Warning Signs of Problem Gambling

If any of the following signs appear in you, contact the to999 support team immediately.

  • A tendency to place more bets to recover lost money
  • Avoiding family or friends due to gaming
  • Neglecting work or daily responsibilities
  • Wanting to stop gaming but being unable to
  • Spending household money on gaming
  • Feeling restless or irritable when unable to game
  • Hiding the extent of your gaming from family or friends
  • Taking loans or borrowing money to keep gaming
Healthy Habits

Responsible Gaming Guidelines

Follow these simple guidelines to keep gaming enjoyable at all times.

Set a Budget

Set a fixed monthly budget for gaming and never go beyond it. The minimum deposit at to999 is just ৳200.

Stick to a Schedule

Decide how long you will play before you start, and stop when that time is up. Take regular breaks and make time for physical activity.

Treat It as Entertainment

Think of gaming as a form of entertainment, not a source of income. Remember — there is no guarantee of winning.

More Information

Detailed Description of Protection Tools

Temporary Break (Time-Out)

If you feel you need a break from gaming for a while, you can use the time-out feature. Your account can be temporarily deactivated for anywhere from 24 hours to several weeks. During this period, no deposits or bets can be placed. Once the break ends, your account is automatically reactivated.

Long-Term Self-Exclusion

If you feel your gaming problem is serious, opt for a long-term self-exclusion. After making this request, your account will be completely closed for the specified period. Self-exclusion cannot be cancelled once it is active, so make this decision carefully.

How Deposit Limits Work

The minimum deposit at to999 is ৳200. You can set a maximum daily, weekly, or monthly deposit limit if you wish. Lowering a limit takes effect immediately. However, a request to raise a limit may take more than 72 hours to come into effect — this helps prevent impulsive decisions.

Withdrawals and Secure Transactions

The minimum withdrawal at to999 is ৳800. Funds are usually sent within 15 minutes to 2 hours via bKash, Nagad, or Rocket. Every transaction is secured with SSL encryption technology.

Get Support

Contact Us When You Need Help

Is gaming causing problems in your life? Don't be embarrassed — talk to us directly. to999's trained support team is available around the clock in Bengali.

Asking for help is a sign of strength. We will assist you without judgment and help activate the tools you need.

Live Chat: Get 24/7 support in Bengali — the fastest option
Email: [email protected] — for reporting detailed issues

Emergency Support

If you feel gaming is having a negative impact on your financial or mental well-being, take action now.

Contact our live chat and say you want "responsible gaming support."
Our trained team will listen to your concern carefully.
Deposit limits, time-out, or self-exclusion will be activated based on your needs.
If needed, you will be referred to a professional support organisation.
Remember: Your information will remain completely confidential.

Enjoy to999 Responsibly

Start now for a safe and enjoyable gaming experience. Set a budget, stick to a schedule, and play within your limits.

More Info

Related Pages

See the links below to learn more about our policies and services.